html, body, #form1, #main, #main > [data-reactroot], .chat-container {
    height: 100%;
    width: 100%;
    margin: 0;
    padding: 0;
    display: block;
    overscroll-behavior: contain;
}

body {
    font-family: Rubik, 'Open Sans', Helvetica, Arial, sans-serif, "Noto Color Emoji", "Apple Color Emoji", "Segoe MDL2 Assets", "Segoe UI Emoji", "Segoe UI Symbol";
    font-family: 'Rubik','Helvetica','Arial','Noto Color Emoji','Apple Color Emoji','Segoe MDL2 Assets','Segoe UI Emoji','Segoe UI Symbol','sans-serif';
    font-size: 16px;
    line-height: 1.2;
    -webkit-overflow-scrolling: 'touch';
    overscroll-behavior: contain;
}

*:focus-visible {
    outline: 1px solid #003558;
}

.base-page {
    height: 100%;
}

::-webkit-scrollbar {
    -webkit-appearance: none;
    width: 10px;
    height: 10px;
}

::-webkit-scrollbar-thumb {
    cursor: pointer;
    border-radius: 5px;
    background: rgba(0,0,0,.25);
    -webkit-transition: color .2s ease;
    transition: color .2s ease;
}

::-webkit-scrollbar-track {
    background: rgba(230,230,230,.9);
    border-radius: 0;
}

h1, h2, h3, h4, h5, h6 {
    font-weight: 500
}

button::-moz-focus-inner {
    border: 0;
}

.MuiAlert-action button:focus-visible {
    outline: 2px solid #fff;
    outline-offset: 6px;
}

.chat-container-wrapper, .new-conversation-wrapper, .conversations-selector-wrapper, .blocks-container-wrapper {
    height: 100%;
    width: 100%;
    margin: 0;
    padding: 0;
}

.messages-container {
    position: relative;
    overflow-y: auto;
    overscroll-behavior-y: contain;
    background-color: #FFFFFF;
    background-image: var(--conversation-background-image);
}
    .messages-container:focus-visible {
        outline: 1px solid #003558;
    }

    .input-container {
        position: relative;
        background-color: #FBFBFB;
    }

    .input-container .button-cell, .input-container .textarea-cell {
        border-spacing: 0px;
        padding: 0;
        height: 100%;
        /*max-height: 45px;*/
    }

    .input-container button.button-cell.dropup {
        top: 0px;
        background-color: transparent;
        margin: 0;
        border: none;
        color: #737376;
        outline: 0;
        cursor: pointer;
        position: absolute;
        z-index: 1;
    }

::-webkit-input-placeholder { /* Edge */
    color: #737376;
}

:-ms-input-placeholder { /* Internet Explorer 10-11 */
    color: #737376;
}

::placeholder {
    color: #737376;
}


.input-container button.button-cell.dropup .icon-paper-plane {
    color: #043055;
}

.input-container .button-cell button:focus-visible {
    outline: 1px solid #003558;
}

.input-container .button-cell button.disabled, 
.input-container .button-cell button:disabled, 
.input-container .emoji-picker button.button-cell.disabled {
    cursor: default;
    color: #ccc;
}

.input-container .textarea-wrapper {
    width: 100%;
    position: relative;
    height: 100%;
}

.input-container textarea#input-container-textarea {
    color: #333;
    border: 0;
    box-shadow: inset 0 1px 3px rgba(0,0,0,.05), 0 1px 0 rgba(255,255,255,.1);
    background-color: #fff;
    margin: 0;
    outline: 0;
    display: block;
    padding: 11px;
    padding-left: 20px;
    padding-right: 20px;
    height: 100%;
    width: 100%;
    box-sizing: border-box;
    font-size: 16px;
    resize: none;
    font-family: inherit;
    /*line-height: 1.33;*/
    background-color: #FBFBFB;
    min-height: 41px;
}

.input-container .camera-selector {
    border: 1px solid #e3e3e3;
    box-shadow: inset 0 1px 3px rgba(0,0,0,.05), 0 1px 0 rgba(255,255,255,.1);
    background-color: #fff;
    display: block;
    margin-right: auto;
    margin-left: auto;
    position: absolute;
    bottom: 50px;
    left: 0;
    right: 0;
    overflow: hidden;
    border-radius: 10px;
    width: 95%;
    height: auto;
    z-index: 2;
}

    .input-container .camera-selector label {
        display: block;
        width: 100%;
        cursor: pointer;
    }

.input-container .camera-selector {
    cursor: pointer;
}

    .input-container .camera-selector .selector {
        font-size: 16px;
        padding-left: 13px;
        padding-right: 13px;
        padding-bottom: 0;
        padding-top: 0;
        height: 46px;
    }

        .input-container .camera-selector .selector label, .input-container .camera-selector .selector button, .input-container .camera-selector .selector a {
            width: 100%;
            height: 46px;
            line-height: 46px;
            background-color: transparent;
            border: none;
            text-align: inherit;
            padding: 0;
            cursor: pointer;
        }

            .input-container .camera-selector .selector label:focus-visible, .input-container .camera-selector .selector button:focus-visible, .input-container .camera-selector .selector a:focus-visible {
                outline: 1px solid #003558;
            }

        .input-container .button-cell.send button.disabled
        .input-container .button-cell.send button:disabled {
            color: #ccc;
        }

.conversation-item .badge {
    background-color: #fc576b;
    width: 22px;
    height: 22px;
    line-height: 22px;
    display: block;
    text-align: center;
    border-radius: 50%;
    font-weight: 500;
    font-family: inherit;
    font-size: 12px;
    color: white;
    bottom: 15px;
    position: absolute;
    cursor: default;
}

/* Messages */
.messages-container .messages {
    min-height: -webkit-calc(100% - 32px);
    min-height: -moz-calc(100% - 32px);
    min-height: calc(100% - 32px);
    height: auto;
    width: 100%;
    max-width: 100%;
    overflow-x: hidden;
    overflow-y: auto;
    overscroll-behavior-y: contain;
    /*we added this because the height in explorer went under the min-height and that line seems to have solved this problem*/
    display: inline-block;
}

.outbound-message, .inbound-message {
    width: 100%;
    padding-bottom: 12px;
    transform: unset;
}

.messages-container .message-body {
    box-shadow: rgba(0, 0, 0, 0.13) 0px 1px 0.5px 0px;
    border: 0px none rgb(75, 75, 75);
    position: relative;
    max-width: 80%;
    display: inline-block;
    outline: rgb(75, 75, 75) none 0px;
    margin-left: 15px;
    margin-right: 15px;
    border-radius: 6px;
    min-width: 55px;
}

.message-body-container time, .message-body status {
    display: inline-block;
}

.message-body-container time {
    color: #595959;
}

.message-body status {
    margin-left: 3px;
    margin-right: 3px;
}

.message-body-container .message-footer {
    position: relative;
    font-size: calc(16px - 20%);
    /*transform: translate(0, 13px);*/
    height: 12px;
    margin-left: 50px;
}

.outbound-message .message-footer {
    margin-right: 15px;
}

.messages-container .message-body time.message-body time, .message-body status {
    color: #595959;
}

.fadein-animated {
    animation: fadein 1s ease-in-out;
}

.inbound-message .message-body {
    background-color: #F5F5F6;
    max-width: 73%;
    margin-left: 50px;
    border-top-left-radius: 0px;
    margin-right: 50px;
}

    .inbound-message .message-body .agent-profile-picture {
        height: 42px;
        width: 42px;
        position: absolute;
        bottom: 0;
        left: -46px;
    }




.outbound-message .message-body {
    background-color: #AAD7EE;
    border-top-right-radius: 0px;
}

.in-reply-to .message-body {
    background: #bad1a9 none repeat scroll 0% 0% / auto padding-box border-box;
}

.messages-container .message {
    word-wrap: break-word;
    overflow-wrap: break-word;
    max-width: 500px;
    max-height: 80%;
    padding-top: 12px;
    padding-bottom: 0px;
    padding-left: 9px;
    padding-right: 9px;
    padding-bottom: 12px;
}

.tail-container {
    position: absolute;
    content: '';
    width: 12px;
    height: 19px;
    background-position: 50% 50%;
    background-repeat: no-repeat;
    background-size: contain;
}

.outbound-message .tail-container {
    background-image: url(data:image/png;base64,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);
}

.inbound-message .tail-container {
    background-image: url(data:image/png;base64,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);
}

.messages-container .message .message-content.html p {
    margin-block-start: auto;
    margin-block-end: auto;
}

.messages-container .message .message-content.html img {
    max-width: 100%;
    cursor: pointer;
}
/* System message */
.messages-container .system-message, .messages-container .info-message, .surveys-container, .banner {
    width: 100%;
    padding-bottom: 12px;
    text-align: center;
}

    .messages-container .system-message .body, .messages-container .info-message .body, .surveys-container .body, .banner .body {
        max-width: 80%;
        display: inline-block;
        margin-left: auto;
        margin-right: auto;
        width: auto;
        text-shadow: 0 1px 0 rgba(255,255,255,0.4);
        padding: 5px 12px 6px 12px;
        border-radius: 6px;
        line-height: 21px;
        box-shadow: 0 1px 0.5px rgba(0,0,0,0.13);
        border: 0px none rgb(75, 75, 75);
        outline: 0;
        cursor: default;
    }

        .messages-container .system-message .body:focus-visible, .messages-container .info-message .body:focus-visible, .surveys-container .body:focus-visible, .banner .body:focus-visible {
            outline: 1px solid #003558;
        }

    .messages-container .system-message .body {
        background-color: rgba(255,245,196,0.95);
    }

    .messages-container .info-message .body {
        background-color: #f1fafe;
    }

.messages-container .surveys-container .body, .messages-container .banner .body {
    background-color: #fff;
}

.messages-container .system-message .body time {
    font-size: small;
    color: #595959;
    display: block;
}

/* Profile */
.contact-profile {
    display: block;
    vertical-align: middle;
    box-sizing: border-box;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    font-weight: 500;
    line-height: 1.2;
}

.messages-container .contact-profile {
    margin-left: 20px;
    margin-right: 20px;
}

.messages-container .message-body .message .attachment {
    margin-top: 5px;
    margin-right: auto;
    margin-left: auto;
    padding: 3px;
    display: flex;
    align-items: center;
    overflow: hidden;
}

    .messages-container .message-body .message .attachment .thumbnail-wrapper {
        width: 100%;
        max-height: 100%;
        text-align: center;
    }

.messages-container .message-body .focus-container:focus-visible {
    outline: 1px solid #003558;
}

.messages-container .message-body .message .thumbnail img, .messages-container .message-body .message .thumbnail {
    position: relative;
    display: block;
    margin-left: auto;
    margin-right: auto;
    max-width: 100%;
    max-height: 100%;
    width: 100%;
    cursor: pointer;
    border: none;
    background-color: transparent;
    outline: 0;
}

    .messages-container .message-body .message .thumbnail:disabled {
        pointer-events: none;
    }


.messages-container .message-body .message button.thumbnail:focus-visible, .messages-container .message-body .message a.thumbnail:focus-visible {
    outline: 1px solid #003558;
}

.messages-container .message-body .message .thumbnail .play-button {
    position: absolute;
    left: 0;
    top: 0;
    right: 0;
    bottom: 0;
    background: url('/Content/images/chat/play_video_button.png');
    background-repeat: no-repeat;
    background-position: center;
}

.messages-container .message-body .message .attachment .thumbnail-wrapper .thumbnail.attachment-type-file {
    height: 190px;
    line-height: 190px;
    width: 150px;
}

/*Video modal */
.video-modal {
    width: 100%;
    height: 100%;
    text-align: center;
    overflow: hidden;
}

    .video-modal .video-body {
        height: -webkit-calc(100% - 51px);
        height: -moz-calc(100% - 51px);
        height: calc(100% - 51px);
    }

.android-photo-crash-body video {
    display: block;
    margin-left: auto;
    margin-right: auto;
    width: 95%;
    max-width: 95%;
    max-height: 90%;
}

.video-modal .twilio-video, .video-modal #remote-media {
    height: 100%;
}

/*Photo modal */
.photo-modal {
    width: 100%;
    height: 100%;
    text-align: center;
}

    .photo-modal .photo-body {
        height: -webkit-calc(100% - 65px);
        height: -moz-calc(100% - 65px);
        height: calc(100% - 65px);
    }

        .photo-modal .photo-body img {
            display: block;
            margin-left: auto;
            margin-right: auto;
            max-width: 100%;
            max-height: 100%;
        }

/* Password */
.password-modal {
    width: 100%;
    height: 100%;
}

.password-modal-body {
    width: -webkit-calc(100% - 40px);
    width: -moz-calc(100% - 40px);
    width: calc(100% - 40px);
    padding-left: 20px;
    padding-right: 20px;
    position: relative;
    color: #333;
    text-align: center;
    height: -webkit-calc(100% - 65px);
    height: -moz-calc(100% - 65px);
    height: calc(100% - 65px);
    border: 1px solid #d8dfea;
    background-color: #eceff5;
}

    .password-modal-body hr {
        display: block;
        height: 1px;
        border: 0;
        border-top: 1px solid #ccc;
        margin: 1em 0;
        padding: 0;
    }

    .password-modal-body #password-input {
        width: 100%;
        width: -moz-available; /* WebKit-based browsers will ignore this. */
        width: -webkit-fill-available; /* Mozilla-based browsers will ignore this. */
        height: 44px;
        padding-top: 0;
        padding-bottom: 0;
        margin-top: 0;
        margin-bottom: 0;
        line-height: 44px;
        display: block;
        vertical-align: bottom;
    }

    .password-modal-body #resend-password-button {
        font-size: smaller;
        display: block;
        margin-left: auto;
        margin-right: auto;
        min-width: 50%;
    }

    .password-modal-body #submit-password-button {
        display: block;
        width: 100%;
        background-color: #043055;
        margin-top: 20px;
        color: #fff;
    }

/* Document modal */
.document-modal {
    width: 100%;
    height: 100%;
}

    .document-modal .document-body {
        width: 100%;
        height: -webkit-calc(100% - 115px);
        height: -moz-calc(100% - 115px);
        height: calc(100% - 115px);
        position: relative;
    }

    .document-modal .document-footer, .interactive-document .document-footer {
        display: block;
        width: 100%;
        height: 50px;
        background-color: #FBFBFB;
        border-top: 1px solid #e3e3e3;
        box-shadow: inset 0 1px 3px rgba(0,0,0,.05), 0 1px 0 rgba(255,255,255,.1);
        color: #333;
        box-sizing: border-box;
    }

        .document-modal .document-footer table, .interactive-document .document-footer table {
            height: 100%;
            margin-left: auto;
            margin-right: auto;
        }

        .document-modal .document-footer a, .document-modal .document-footer button, .interactive-document .document-footer a, .interactive-document .document-footer button {
            min-width: 120px;
            padding-left: 5px;
            padding-right: 5px;
        }

    .document-modal .document-body .mail-window, .interactive-document .mail-window {
        display: block;
        margin-left: auto;
        margin-right: auto;
        height: 170px;
        position: absolute;
        padding: 10px;
        bottom: 10px;
        left: 0;
        right: 0;
        border: 1px solid #e3e3e3;
        background-color: #fff;
        border-radius: 2px;
        box-shadow: inset 0 1px 3px rgba(0,0,0,.05), 0 1px 0 rgba(255,255,255,.1);
        width: -webkit-calc(100% - 40px);
        width: -moz-calc(100% - 40px);
        width: calc(100% - 40px);
    }

/* Interactive Document Modal */
.interactive-document-modal {
    width: 100%;
    height: 100%;
}

.interactive-document-modal-body {
    width: 100%;
    position: relative;
    height: -webkit-calc(100% - 65px);
    height: -moz-calc(100% - 65px);
    height: calc(100% - 65px);
}

.interactive-document .fields-editor-body, .interactive-document .viewer {
    width: 100%;
    height: -webkit-calc(100% - 51px);
    height: -moz-calc(100% - 51px);
    height: calc(100% - 51px);
    position: relative;
    direction: ltr; /* Scrollbars */
}

.fields .fields-group label {
    margin: 16px 0px;
}

.viewer .loader-container {
    display: block;
    width: 100%;
    height: 100%;
    text-align: center;
}

.interactive-document .fields {
    min-height: calc(100% - 65px);
}

.interactive-document .fields-editor-body .field {
    width: 95%;
    display: block;
    margin-left: auto;
    margin-right: auto;
    max-width: 400px;
}

    .interactive-document .fields-editor-body .field .subtitle {
        color: #A3A3A3;
    }

.fields .numeric-field input[type=number], .fields .email-field input[type=email], .fields .phone-number-field input[type=tel] {
    text-align: left;
    direction: ltr;
}

.fields .checkbox-field.field label {
    display: block;
    cursor: pointer;
    padding-top: 5px;
    padding-bottom: 5px;
}

.fields .fields-group.has-name {
    border-top: 1px solid #e3e3e3;
    border-bottom: 1px solid #e3e3e3;
    padding-top: 10px;
    padding-bottom: 10px;
    margin-top: 10px;
}

    .fields .fields-group.has-name .name {
        font-weight: 500;
        font-size: larger;
        margin-left: 2.5%;
        margin-right: 2.5%;
    }

.fields .checkbox-field.field input[type=radio] {
    cursor: pointer;
}

.fields .fields-table {
    margin: 10px;
    border: 1px solid #ddd;
    padding: 10px;
    border-radius: 4px;
}

    .fields .fields-table .table-title {
        text-align: center;
        font-weight: 500;
    }

    .fields .fields-table .fields-table-row {
        margin-top: 5px;
        margin-bottom: 5px;
        border: 1px solid #ddd;
        padding: 10px;
        border-radius: 4px;
    }
/* Signature Pad */
.signature-pad {
    width: 95%;
    height: 100%;
    display: block;
    margin-left: auto;
    margin-right: auto;
}

    .signature-pad .signature-pad-body {
        width: 100%;
        height: -webkit-calc(100% - 51px);
        height: -moz-calc(100% - 51px);
        height: calc(100% - 51px);
        position: relative;
        text-align: center;
        overflow-y: auto;
        overscroll-behavior-y: contain;
    }

        .signature-pad .signature-pad-body #signature-pad-canvas {
            display: block;
            margin-left: auto;
            margin-right: auto;
            border: 1px solid #e3e3e3;
            border-radius: 2px;
            box-shadow: inset 0 1px 3px rgba(0,0,0,.05), 0 1px 0 rgba(255,255,255,.1);
        }

        .signature-pad .signature-pad-body .signature-text {
            margin: 0;
            left: 0;
            right: 0;
        }

        .signature-pad .signature-pad-body .subtitle {
            white-space: pre-line;
            text-align: initial;
        }
/* Canned visuals modal */
.canned-visuals-modal {
    width: 100%;
    height: -webkit-calc(100% - 65px);
    height: -moz-calc(100% - 65px);
    height: calc(100% - 65px);
    text-align: center;
}

    .canned-visuals-modal .canned-visuals-body {
        height: -webkit-calc(100% - 50px);
        height: -moz-calc(100% - 50px);
        height: calc(100% - 50px);
    }

.canned-visuals-footer {
    display: block;
    padding: 1%;
    width: 100%;
    height: 50px;
    background-color: #FBFBFB;
    border-top: 1px solid #e3e3e3;
    box-shadow: inset 0 1px 3px rgba(0,0,0,.05), 0 1px 0 rgba(255,255,255,.1);
    color: #333;
    box-sizing: border-box;
}

.canned-visual.you-tube-video {
    position: relative;
    height: 100%;
    width: 100%;
}

.canned-visuals-modal .canned-visuals-footer {
    display: flex;
}

    .canned-visuals-modal .canned-visuals-footer .btn.full {
        flex-grow: 1;
    }

    .canned-visuals-modal .canned-visuals-footer .btn.one-third {
        flex-grow: 1;
    }

    .canned-visuals-modal .canned-visuals-footer .btn.two-third {
        flex-grow: 6;
    }

/* Photo crash */
.android-photo-crash-modal {
    height: 100%;
    width: 100%;
    position: relative;
    display: block;
}

    .android-photo-crash-modal .android-photo-crash-body {
        text-align: center;
        height: -webkit-calc(100% - 51px);
        height: -moz-calc(100% - 51px);
        height: calc(100% - 51px);
    }

/* Mobile */

.mobile .messages-container {
    height: -webkit-calc((100% - 65px) - 41px);
    height: -moz-calc((100% - 65px) - 41px);
    height: calc((100% - 65px) - 41px);
    padding-bottom: 0;
    padding-top: 8px;
    /* Because of ScrollBars */
    direction: ltr;
    box-sizing: border-box;
}

.mobile .input-container {
    /*min-height: 45px;*/
    height: auto;
    box-sizing: border-box;
    touch-action: none; /*should prevent auto zooming on focus bug which happens on certain mobiles*/
}

    .mobile .input-container .button-cell {
        top: 0px;
        width: 32px;
        text-align: center;
    }

        .mobile .input-container .button-cell.send {
            width: 48px;
        }

    .mobile .input-container .textarea-cell textarea {
        width: -webkit-calc(100% - 22px);
        width: -moz-calc(100% - 22px);
        width: calc(100% - 22px);
        width: -moz-available; /* WebKit-based browsers will ignore this. */
        width: -webkit-fill-available; /* Mozilla-based browsers will ignore this. */
    }

.mobile .selector {
    padding: 10px;
}

    .mobile .selector:not(:last-child) {
        border-bottom: 1px solid #e3e3e3;
    }
/* Conversations List */
.conversations-list-container {
    width: 100%;
    padding: 0;
    margin: 0;
    height: -webkit-calc(100% - 98px);
    height: -moz-calc(100% - 98px);
    height: calc(100% - 98px);
    background-color: inherit;
}

.conversations-list {
    list-style-type: none;
    margin: 0;
    padding: 0;
}

    .conversations-list .conversation-item {
        margin: 0;
        padding: 12px 10px;
        height: 65px;
        border-bottom: 1px solid #f3f4f5;
        cursor: pointer;
    }

        /* for welcome screen */

        .conversations-list .conversation-item.welcome-screen-conversation {
            height: 38px;
            padding: 12px 0px;
        }

            .conversations-list .conversation-item.welcome-screen-conversation button {
                display: flex;
            }

            .conversations-list .conversation-item.welcome-screen-conversation:last-child {
                border: none;
            }

            .conversations-list .conversation-item.welcome-screen-conversation .summary {
                height: 32px;
                /* width: 237px; */
            }

            .conversations-list .conversation-item.welcome-screen-conversation .owner-profile img {
                width: 38px;
                height: 38px;
                object-fit: cover;
                margin: 0;
            }

            .conversations-list .conversation-item.welcome-screen-conversation .summary .field {
                display: none;
            }

            .conversations-list .conversation-item.welcome-screen-conversation .summary .last-message {
                width: calc(100% - 40px);
                overflow: hidden;
                text-overflow: ellipsis;
                white-space: nowrap;
            }

            .conversations-list .conversation-item.welcome-screen-conversation .owner-profile {
                height: 38px;
                /* width: 45px; */
                padding: 0 0 0 0;
            }

            .conversations-list .conversation-item.welcome-screen-conversation .badge {
                display: flex;
                justify-content: center;
                align-items: center;
                height: 14px;
                width: 14px;
                bottom: 7px;
            }


        /******/

        .conversations-list .conversation-item button {
            padding: 0;
            margin: 0;
            outline: 0;
            box-sizing: border-box;
            border: none;
            background-color: transparent;
            cursor: pointer;
            width: 100%;
            height: 100%;
        }

            .conversations-list .conversation-item button:focus-visible {
                outline: 1px solid #003558;
            }

            .conversations-list .conversation-item button:active {
                outline: 0;
            }

        .conversations-list .conversation-item .owner-profile {
            vertical-align: top;
            display: inline-block;
            width: 60px;
            height: 55px;
            padding: 5px;
            overflow: hidden;
        }

        .conversations-list .conversation-item.ticket-closed .owner-profile {
            opacity: 0.5;
        }

        .conversations-list .conversation-item .owner-profile img {
            display: block;
            max-width: 50px;
            height: auto;
            margin-left: auto;
            margin-right: auto;
            border-radius: 50%;
        }

        .conversations-list .conversation-item .summary {
            height: 57px;
            display: inline-block;
            vertical-align: top;
            position: relative;
            width: -webkit-calc(100% - 80px);
            width: -moz-calc(100% - 80px);
            width: calc(100% - 80px);
            padding: 5px;
            color: #333;
            overflow: hidden;
            font-size: 12px;
            font-size: calc(1em - 1px); /* percentage don't work in ie11 */
            line-height: 16px;
        }

            .conversations-list .conversation-item .summary time {
                color: #595959;
                position: absolute;
                top: 5px;
                font-size: 11px;
                font-size: calc(1em - 2px); /* percentage don't work in ie11 */
                line-height: 11px;
            }

.conversations-selector-wrapper .new-conversation-button {
    min-width: 150px;
    bottom: 35px;
    -webkit-box-shadow: rgba(0, 0, 0, 0.1) 0px 4px 12px 0px;
    box-shadow: rgba(0, 0, 0, 0.1) 0px 4px 12px 0px;
    box-sizing: border-box;
    color: rgb(255, 255, 255);
    display: block;
    height: 45px;
    left: 50%;
    position: absolute;
    text-decoration: none solid rgb(255, 255, 255);
    column-rule-color: rgb(255, 255, 255);
    -webkit-transform: translateX(-50%);
    transform: translateX(-50%);
    text-align: center;
    background-color: #043055;
    border: 0px none rgba(0, 0, 0, 0);
    border-radius: 40px 40px 40px 40px;
    outline: rgb(255, 255, 255) none 0px;
    padding: 0px 20px;
    -webkit-transition: all 0.12s ease 0s;
    transition: all 0.12s ease 0s;
    color: #fff;
    white-space: nowrap;
}

    .conversations-selector-wrapper .new-conversation-button:hover, .conversations-selector-wrapper .new-conversation-button:active, .conversations-selector-wrapper .new-conversation-button:focus-visible {
        -webkit-transform: translateX(-50%) translateY(2px);
        transform: translateX(-50%) translateY(2px);
        -webkit-box-shadow: 0 8px 24px rgba(0,0,0,.2);
        box-shadow: 0 8px 24px rgba(0,0,0,.2);
    }


/* New Conversation */
.new-conversation-body {
    width: 100%;
    height: -webkit-calc(100% - 132px);
    height: -moz-calc(100% - 132px);
    height: calc(100% - 132px);
    padding-left: 10px;
    padding-right: 10px;
    color: #333;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
    overflow-y: auto;
    overscroll-behavior-y: contain;
    overflow-x: hidden;
    background-color: #FFFFFF;
    background-image: var(--new-conversation-background-image);
}

    .new-conversation-body .fields-wrapper {
        padding-top: 10px;
        padding-bottom: 10px;
        min-height: -webkit-calc(100% - 32px);
        min-height: -moz-calc(100% - 32px);
        min-height: calc(100% - 32px);
        box-sizing: border-box;
    }

    .new-conversation-body .new-conversation-field {
        margin-bottom: 5px;
    }

    .new-conversation-body .Linkify {
        white-space: pre-line;
    }

.new-conversation-footer {
    width: 100%;
    height: 65px;
    color: #333;
    border-top: 1px solid #ccc;
    background-color: #FFFFFF;
}

    .new-conversation-footer .new-conversation-button {
        width: 70%;
        -webkit-box-shadow: rgba(0, 0, 0, 0.1) 0px 4px 12px 0px;
        box-shadow: rgba(0, 0, 0, 0.1) 0px 4px 12px 0px;
        box-sizing: content-box;
        color: rgb(255, 255, 255);
        display: block;
        margin-left: auto;
        margin-right: auto;
        height: 45px;
        text-decoration: none solid rgb(255, 255, 255);
        text-align: center;
        background-color: #043055;
        border: 0px none rgba(0, 0, 0, 0);
        border-radius: 40px 40px 40px 40px;
        outline: rgb(255, 255, 255) none 0px;
        padding: 0px 20px;
        -webkit-transition: all 0.12s ease 0s;
        transition: all 0.12s ease 0s;
        color: #fff;
    }

    .new-conversation-button:not(.disabled):enabled {
        cursor: pointer;
        font-weight: 500;
    }

.new-conversation-button:hover {
    -webkit-box-shadow: 0 8px 24px rgba(0,0,0,.2);
    box-shadow: 0 8px 24px rgba(0,0,0,.2);
}

.new-conversation-button:focus-visible {
    outline: 1px solid #003558;
    -webkit-box-shadow: none;
    box-shadow: none;
}

.new-conversation-body p.validation-error, .interactive-document p.validation-error {
    margin: 0;
    font-size: smaller;
    color: #CC0000;
    font-style: italic;
    font-weight: 500;
}

.new-conversation-body .input-title {
    font-weight: 500;
}


.question .stars-ranking {
    /*width: 150px;*/
    margin-left: auto;
    margin-right: auto;
    margin-top: 10px;
}



.banner .body img {
    display: block;
    margin-left: auto;
    margin-right: auto;
    max-width: 100%;
}

.conversation-options-dropdown {
    position: absolute;
    top: 105%;
    box-shadow: inset 0 1px 3px rgba(0,0,0,.05), 0 1px 0 rgba(255,255,255,.1);
    border: 1px solid #e3e3e3;
    width: 50%;
    min-width: 250px;
    height: auto;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
    border-radius: 3px;
    padding: 0;
    background-color: #fff;
    z-index: 2;
    cursor: default;
}

    .conversation-options-dropdown ul {
        box-sizing: border-box;
        list-style-type: none;
        padding-left: 0;
        padding-right: 0;
        padding-bottom: 3px;
        padding-top: 3px;
        margin: 0;
        width: 100%;
        font-size: 14px;
        font-size: calc(1em + 1px); /* percentage don't work in ie11 */
    }

    .conversation-options-dropdown li {
        font-size: small;
        padding-top: 2px;
        padding-bottom: 2px;
        padding: 0;
        line-height: 1.2;
    }

        .conversation-options-dropdown li button {
            background-color: transparent;
            display: block;
            padding: 10px;
            font-size: 16px;
        }

            .conversation-options-dropdown li button:enabled {
                cursor: pointer;
            }

                .conversation-options-dropdown li button:enabled:hover {
                    background-color: #f4f5f5;
                }

    .conversation-options-dropdown .tail {
        transform: rotate(270deg);
        -webkit-transform: rotate(270deg);
        position: absolute;
        top: -9px;
        z-index: 11;
    }


/* Cards */
.blocks-container-wrapper {
    width: 100%;
    padding: 0;
    margin: 0;
    position: relative;
    height: 100%;
}

    .blocks-container-wrapper .blocks {
        direction: ltr;
        width: 100%;
        padding-right: 10px;
        padding-left: 10px;
        -webkit-box-sizing: border-box;
        -moz-box-sizing: border-box;
        box-sizing: border-box;
        margin: 0;
        height: -webkit-calc(100% - 66px);
        height: -moz-calc(100% - 66px);
        height: calc(100% - 66px);
        overflow-y: auto;
        overscroll-behavior-y: contain;
        position: relative;
        background-color: #FFFFFF;
        background-image: var(--conversation-background-image);
    }

.cards-container {
    overflow: hidden;
    width: 100%;
    padding: 0;
    margin: 0;
    position: relative;
    padding-top: 5px;
    box-sizing: border-box;
    min-height: -webkit-calc(100% - 32px);
    min-height: -moz-calc(100% - 32px);
    min-height: calc(100% - 32px);
}

.card {
    border: 1px solid #e3e3e3;
    border-radius: 10px;
    position: relative;
    background-color: #fff;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
    width: 100%;
    margin-top: 5px;
    margin-bottom: 5px;
    color: #333;
    overflow: hidden;
    white-space: pre-line;
}

    .card .text, .card h2, .card h3, .card h4, .card .card-banner, .card .html {
        padding-left: 10px;
        padding-right: 10px;
        display: block;
    }

    .card h2, .card h4, .card h3 {
        margin-top: 3px;
        margin-bottom: 3px;
    }

    .card h2 {
        font-size: 16px;
        font-size: calc(1em + 3px); /* percentage don't work in ie11 */
    }

    .card .text, .card .html {
        font-size: 14px;
        font-size: calc(1em + 1px); /* percentage don't work in ie11 */
    }

        .card .html img {
            max-width: 100%;
        }

        .card .text a, .card .html a {
            /* These are technically the same, but use both */
            overflow-wrap: break-word;
            word-wrap: break-word;
        }

    .card .card-banner img {
        display: block;
        margin-left: auto;
        margin-right: auto;
        max-width: 100%;
    }

    .card .cover-image {
        width: 100%;
        max-width: 100%;
        overflow: hidden;
    }

        .card .cover-image img {
            width: 100%;
            height: auto;
            max-width: 100%;
        }

    .card .card-banner {
        padding-bottom: 10px;
    }

    .card ul.buttons {
        text-align: center;
        list-style-type: none;
        margin: 0;
        margin-top: 15px;
        padding: 0;
        padding-left: 7px;
        padding-right: 7px;
    }

        .card ul.buttons li {
            padding-bottom: 7px;
        }

    .card .card-button button, .card .card-button a {
        text-decoration: none;
        color: #043055;
        width: 100%;
        background-color: transparent;
        outline: 0;
        vertical-align: middle;
        font-size: 15px;
        font-size: calc(1em + 2px); /* percentage don't work in ie11 */
        text-align: inherit;
        -webkit-box-sizing: border-box;
        -moz-box-sizing: border-box;
        box-sizing: border-box;
        display: block;
        padding: 10px;
        border: 1px solid #e3e3e3;
        border-radius: 5px;
    }

    .card .card-button p {
        margin: 0;
        padding: 0;
    }

    .card ul.buttons button:enabled {
        cursor: pointer;
    }

    .card .status-question {
        border: 1px solid #e3e3e3;
        border-radius: 5px;
        display: block;
        margin: 7px;
        margin-top: 25px;
        padding: 10px;
    }

        .card .status-question h2, .card.live-agent-card h2,
        .card .status-question h3, .card.live-agent-card h3 {
            text-align: center;
            color: #043055;
        }

        .card .status-question h2,
        .card .status-question h3 {
            margin-top: 0;
            margin-bottom: 10px;
        }

        .card .status-question button, .card.live-agent-card button {
            width: -webkit-calc(50% - 3.5px);
            width: -moz-calc(50% - 3.5px);
            width: calc(50% - 3.5px);
            text-decoration: none;
            color: #043055;
            background-color: transparent;
            outline: 0;
            vertical-align: middle;
            font-size: 15px;
            font-size: calc(1em + 2px); /* percentage don't work in ie11 */
            text-align: center;
            -webkit-box-sizing: border-box;
            -moz-box-sizing: border-box;
            box-sizing: border-box;
            display: inline-block;
            padding: 10px;
            border: 1px solid #e3e3e3;
            border-radius: 5px;
        }

            .card .status-question button:enabled, .card.live-agent-card button:enabled {
                cursor: pointer;
            }

    .card.live-agent-card .chat-icon {
        color: #043055;
        text-align: center;
        margin-top: 12px;
        margin-bottom: 12px;
        display: block;
    }

    .card.live-agent-card .buttons {
        padding: 10px;
    }

.powered-by {
    width: 100%;
    height: 26px;
    text-align: center;
    line-height: 26px;
    direction: ltr;
    font-size: 12px;
    display: block;
    color: #9a9a9a;
}

    .powered-by a {
        cursor: pointer;
        text-decoration: none;
        color: #9a9a9a;
    }

    .powered-by .logo {
        height: 13px;
        display: inline-block;
        margin-left: 1px;
        margin-bottom: -3px;
        opacity: 0.8;
        width: 60px;
        border: 0;
    }
/* Almost the same as the laucher parameters.(max-device-width doesn't work on chrome and firefox in responsive mode. we should remove the -device- and ) */
@media only screen and (max-device-width:667px) {
    .embedded.widget-handled .header-container .thumbnail.pull-end.item {
        display: none;
    }

    .embedded .header-container .close-widget, .embedded .header-container .close-widget-wrapper {
        display: block !important;
    }

    .embedded .welcome-screen-header-container .close-widget {
        display: flex !important;
    }

    .welcome-screen-header .header-titles:focus-visible,
    .welcome-screen-block:focus-visible,
    .welcome-screen-container .new-conversation-button:focus-visible,
    .welcome-screen-container .conversations-link:focus-visible,
    .welcome-screen-container .channel-selections .channels-container .channel-button:focus-visible,
    .extended-identifier-container .channel-button:focus-visible,
    .all-conversations-conatiner .navbar-container .navbar .back-button:focus-visible,
    .extended-identifier-container .back-button:focus-visible,
    .extended-identifier-container .extended-identifier:focus-visible {
        outline: 0 !important;
    }
}

/* For launcher that do not have the X, we have to let the customers close the chat somehow */
.embedded.widget-handled .with-custom-launcher.header-container .thumbnail.pull-end.item {
    display: none;
}

.embedded .with-custom-launcher.header-container .close-widget, .embedded .with-custom-launcher.header-container .close-widget-wrapper {
    display: block !important;
}

.embedded .welcome-screen-header-container .close-widget.with-custom-launcher {
    display: flex !important;
}


/* GENERAL */
button, select {
    font-family: inherit;
    font-size: inherit;
}

.input-file-hidden {
    width: 0.1px;
    height: 0.1px;
    opacity: 0;
    overflow: hidden;
    position: absolute;
    z-index: -1;
}

.button {
    color: white;
    text-align: center;
    transition: background .2s;
    display: inline-block;
    vertical-align: middle;
    padding: 6px 10px;
    cursor: pointer;
    overflow: hidden;
    text-decoration: none;
    border: none;
    margin-left: 0;
    margin-right: 0;
    border-radius: 2px;
    font-size: inherit;
}

    .button:focus-visible {
        outline: 1px solid #003558;
    }

    .button.primary {
        background-color: #043055;
    }

        .button.primary.disabled,
        .button.primary:disabled {
            background-color: #ccc;
            cursor: default;
        }

        .button.primary:enabled:hover {
            background-color: #043055;
        }

.btn {
    text-shadow: 0 1px 0 #fff;
    color: gray;
    background-color: #fff;
    display: inline-block;
    font-weight: 400;
    vertical-align: middle;
    cursor: pointer;
    font-size: medium;
    border: 1px solid #ccc;
    border-radius: 3px;
    white-space: nowrap;
    padding: 10px 15px;
    outline: 0px;
    line-height: normal;
    text-decoration: none;
    text-align: center;
    border-radius: 4px;
}

    .btn:focus-visible {
        outline: 1px solid #003558;
    }

input.form-control[type="text"], input.form-control[type="tel"], input.form-control[type="email"], input.form-control[type="number"], textarea.form-control {
    padding-left: 3%;
    padding-right: 3%;
    padding-top: 1.5%;
    padding-bottom: 1.5%;
    width: 100%;
    width: -webkit-calc(100% - 1px);
    width: -moz-calc(100% - 1px);
    width: calc(100% - 1x);
    min-height: 34px;
    font-family: inherit;
    font-size: medium;
    margin-bottom: 1%;
    border: 1px solid #ccc;
    border-radius: 4px;
    outline: 0;
    -moz-box-sizing: border-box;
    -webkit-box-sizing: border-box;
    -ms-box-sizing: border-box;
    box-sizing: border-box;
    background-color: #FBFBFB;
}

input.form-control[type="number"], textarea.form-control {
    overflow-y: auto;
    overscroll-behavior-y: contain;
}

input .small.form-control[type="text"], input.small.form-control[type="tel"], input.small.form-control[type="email"], input.small.form-control[type="number"], textarea.small.form-control {
    height: 20px;
    min-height: 20px;
    font-size: small;
}

input.form-control.error, textarea.form-control.error {
    border-color: #CC0000;
}

input.form-control[type="number"], input.form-control[type="email"], input.form-control[type="tel"] {
    text-align: left;
    direction: ltr;
}

.aria-hidden {
    color: transparent;
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    padding: 0 !important;
    margin: -1px !important;
    overflow: hidden !important;
    clip: rect(0,0,0,0) !important;
    white-space: nowrap !important;
    border: 0 !important;
}

.absolute-center {
    /* Internet Explorer 10 */
    display: -ms-flexbox;
    -ms-flex-pack: center;
    -ms-flex-align: center;
    /* Firefox */
    display: -moz-box;
    -moz-box-pack: center;
    -moz-box-align: center;
    /* Safari, Opera, and Chrome */
    display: -webkit-box;
    -webkit-box-pack: center;
    -webkit-box-align: center;
    /* W3C */
    display: box;
    box-pack: center;
    box-align: center;
}
/* Make text unselectable */
.unselectable {
    -webkit-user-select: none; /* Chrome/Safari */
    -moz-user-select: none; /* Firefox */
    -ms-user-select: none; /* IE10+ */
    /* Rules below not implemented in browsers yet */
    -o-user-select: none;
    user-select: none;
}

.rotate-90 {
    -webkit-transform: rotate(90deg);
    -moz-transform: rotate(90deg);
    -ms-transform: rotate(90deg);
    -o-transform: rotate(90deg);
    transform: rotate(90deg);
}

surveys-container .survey .Rating {
    width: 150px;
}

surveys-container .survey p:focus-visible {
    outline: 1px solid #003558;
}

.star-rating-item {
    display: inline-block;
    /*width: 30px;
    height: 30px;*/
    border: none;
    text-align: center;
    line-height: 30px;
    background-color: transparent;
    cursor: pointer;
    color: rgb(255, 215, 0);
    overflow: hidden;
    padding: 0 3px;
}

    .star-rating-item[disabled] {
        opacity: 0.5;
        pointer-events: none;
    }


    .star-rating-item:focus-visible {
        outline: 1px solid #003558;
    }

.recording-counter {
    position: fixed;
    font-size: 15px;
    left: 110px;
    z-index: 2;
}

.message .audio {
    display: block;
    position: relative;
    width: 100%;
}

    .message .audio .react-audio-player {
        max-width: 100%;
    }

.change-to-mail-header {
    color: #043055;
    line-height: 1;
    margin-top: 5px;
    margin-bottom: 5px;
    font-size: 16px;
}

.video-modal {
    background-color: black;
    color: #DFDFDF;
}

    .video-modal header {
        height: 20px;
        line-height: 20px;
        font-size: 16px;
    }

    .video-modal .video-body {
        height: calc(100% - 80px) !important;
        width: 100%;
        padding: 0px;
        position: relative;
    }

        .video-modal .video-body video {
            margin-left: 0px;
            margin-right: 0px;
            max-width: 100%;
            max-height: 100%;
        }

        .video-modal .video-body #publisher {
            position: absolute;
            bottom: 10px;
            z-index: 2;
            right: 10px;
        }

        .video-modal .video-body #subscriber {
            position: absolute;
            width: 100%;
            height: 100%;
        }

    .video-modal .video-fotter {
        height: 60px;
        line-height: 60px;
        width: 100%;
        background-color: #212224;
        color: #DFDFDF;
        z-index: 3;
    }


        .video-modal .video-fotter .action-button {
            background: none;
            border: none;
            /*outline: 0;*/
            color: #DFDFDF;
            padding: 0;
            padding-left: 15px;
            padding-right: 15px;
            height: 100%;
            margin: 0;
        }

            .video-modal .video-fotter .action-button.end-conversation:disabled {
                color: rgb(65,65,65) !important;
                cursor: default;
            }

    .video-modal .video-body #tokbox-videos .OT_widget-container {
        background-color: transparent !important;
    }

    .video-modal .one-direction.video-body #publisher {
        bottom: -3px;
        width: 100%;
        height: 100%;
        right: 0px;
    }

    .video-modal .video-fotter .buttons {
        height: 100%;
        padding: 0;
        padding-left: 5px;
        padding-right: 5px;
    }


    .video-modal .mobile-video.video-fotter .buttons button, .video-modal .mobile-video.video-fotter .end-conversation {
        font-size: 2em;
    }

    .video-modal .screen-middle {
        position: absolute;
        top: 50%;
        text-align: center;
        left: 0;
        right: 0;
        z-index: 2;
    }



    .video-modal .video-fotter .buttons button {
        padding-left: 0px;
        padding-right: 0px;
        font-size: 1.5em;
        color: #DFDFDF;
        width: 40px;
    }

    .video-modal .video-fotter button {
        line-height: 60px;
        cursor: pointer;
    }

.emoji-picker.button-cell {
    position: absolute;
}

.header-container {
    height: 65px;
    box-sizing: border-box;
    border-bottom: 1px solid;
    border-color: #e3e3e3;
    position: relative;
    background-color: #FFFFFF;
    color: #043055;
}

    .header-container .flex-container {
        display: flex;
        flex-direction: row;
        height: 100%;
        width: 100%;
    }

    .header-container .back-btn {
        color: inherit;
        display: block;
        background-color: transparent;
        border: none;
        outline: 0;
        padding: 0px;
        width: 65px;
        cursor: default;
        min-width: 65px;
    }

        .header-container .back-btn:focus-visible {
            outline: 1px solid #003558;
        }

    .header-container td {
        border-spacing: 0px;
        vertical-align: middle;
        padding: 0;
    }

    .header-container .options-button button {
        border: none;
        outline: 0;
        background-color: transparent;
        color: inherit;
        font-size: 16px;
        font-size: calc(1em + 3px); /* percentage don't work in ie11 */
    }

        .header-container .options-button button:enabled {
            cursor: pointer;
        }

    .header-container .close-widget-wrapper {
        display: none;
        height: 100%;
    }

    .header-container .thumbnail img {
        max-width: 55px;
        max-height: 55px;
        width: auto;
        height: auto;
        display: block;
        margin: auto;
    }

    .header-container .item {
        height: 100%;
        line-height: 65px;
    }

        .header-container .item.thumbnail {
            padding-left: 5px;
            padding-right: 5px;
            max-width: 65px;
            overflow: hidden;
        }

        .header-container .item.title {
            padding: 0;
            overflow: hidden;
            flex: 1;
        }

        .header-container.simple-header {
            position: relative;
        }

            .header-container.simple-header .item.title {
                padding: 0;
                width: auto;
                position: absolute;
                left: 50%;
                top: 0;
                -webkit-transform: translate(-50%,0);
                -moz-transform: translate(-50%,0);
                -ms-transform: translate(-50%,0);
                -o-transform: translate(-50%,0);
                transform: translate(-50%,0);
                overflow: hidden;
                max-width: 70%;
            }
    
            .header-container .item.title h2,
            .header-container .item.title h3 {
                margin: 0;
                width: 100%;
                text-align: center;
                font-size: 16px;
                font-size: calc(1em + 1px); /* percentage don't work in ie11 */
                font-weight: 500;
                white-space: nowrap;
                color: #043055;
            }

            .header-container.simple-header .back-btn {
                height: 100%;
                padding: 10px;
                cursor: pointer;
            }

            .header-container.simple-header .back-btn i {
                font-weight: bold;
            }

    .header-container button:focus-visible {
        outline: 1px solid #003558;
    }

    .header-container .back-btn button, .header-container .close-widget, .header-container .close-widget {
        color: inherit;
        display: block;
        background-color: transparent;
        border: none;
        padding-left: 18px;
        padding-right: 18px;
        cursor: pointer;
        box-sizing: border-box;
        height: 100%;
        width: 100%;
        text-align: inherit;
    }

    /* Needs to be last */
    .header-container .close-widget {
        padding-left: 15px;
        padding-right: 15px;
        height: 100%;
    }

    .header-container .close-widget,
    .welcome-screen-header-container .close-widget {
        display: none;
    }

.messages .outbound-message .carousel .slider-wrapper.axis-horizontal .slider li.slide {
    background-color: #AAD7EE;
}

.messages .inbound-message .carousel .slider-wrapper.axis-horizontal .slider li.slide {
    background-color: #F5F5F6;
}

.quick-replies-container .quick-replies-button {
    background-color: #F5F5F6;
}

.messages:first-child .inbound-message, .messages:first-child .outbound-message {
    margin-top: 1px;
}

.welcome-screen-container, .extended-identifier-container {
    width: 100%;
    min-height: 100%;
    overflow: auto;
    overscroll-behavior: contain;
    margin: 0;
    padding: 0;
    padding-top: 116px;
    box-sizing: border-box;
    position: relative;
    color: #333;
}


.welcome-screen-header {
    height: 200px;
    position: fixed;
    width: 100%;
    top: 0;
    padding: 22px;
    box-sizing: border-box;
}



.welcome-screen-container .welcome-screen-block,
.extended-identifier-container .welcome-screen-block {
    width: calc(100% - 24px);
    position: relative;
    box-shadow: rgba(0, 0, 0, 0.1) 0px 4px 15px 0px, rgba(0, 0, 0, 0.1) 0px 1px 2px 0px, rgba(48, 71, 236, 0.5) 0px -2px 0px 0px inset;
    padding: 22px;
    box-sizing: border-box;
    border-radius: 5px;
    background-color: #fff;
    margin: 12px 12px 0 12px;
    animation: example 0.7s;
    word-break: break-word;
}

@keyframes example {
    from {
        transform: translateY(50px);
    }

    to {
        transform: translateY(0%);
    }
}

.welcome-screen-blocks-container {
    padding-bottom: 27px;
}



.welcome-screen-container .new-converstion-header {
    display: flex;
    align-items: center;
    margin-bottom: 12px;
}

.welcome-screen-block .block-title {
    margin: 0 0 12px 0;
    white-space: pre-line;
}

.welcome-screen-container .welcome-screen-block .special-message {
    margin-bottom: 5px;
}

    .welcome-screen-container .welcome-screen-block .special-message .special-message-icon-container {
        display: inline-block;
        font-size: 1.1em;
    }


.welcome-screen-container .representative-images-container {
    width: 56px;
    height: 56px;
    min-height: 56px;
    min-width: 56px;
    overflow: hidden;
}

.welcome-screen-container .new-converstion-container .representative-image {
    position: absolute;
    height: 56px;
    width: 56px;
    border-radius: 50%;
    -webkit-transition: opacity 1s linear;
    -o-transition: opacity 1s linear;
    -moz-transition: opacity 1s linear;
    -ms-transition: opacity 1s linear;
    transition: opacity 1s linear;
    opacity: 0;
    -webkit-backface-visibility: hidden;
    backface-visibility: hidden;
}

    .welcome-screen-container .new-converstion-container .representative-image.open {
        opacity: 1;
    }


.welcome-screen-header .header-titles {
    white-space: pre-line;
}

    .welcome-screen-header .header-titles .logo-title-container {
        white-space: pre-line;
        display: flex;
        align-items: center;
        flex-wrap: wrap;
        min-height: 38px;
    }

    /*    .welcome-screen-header .header-titles:focus-visible,
    .welcome-screen-block:focus-visible,
    .welcome-screen-container .new-conversation-button:focus-visible,
    .welcome-screen-container .conversations-link:focus-visible,
    .extended-identifier-container .channel-button:focus-visible,
    .all-conversations-conatiner .navbar-container .navbar .back-button:focus-visible,
    .extended-identifier-container .back-button:focus-visible,
    .extended-identifier-container .extended-identifier:focus-visible {     
        outline: 1px solid #003558;
    }*/

    .welcome-screen-header .header-titles:focus:not(:focus-visible),
    .welcome-screen-block:focus:not(:focus-visible),
    .welcome-screen-container .new-conversation-button:focus:not(:focus-visible),
    .welcome-screen-container .conversations-link:focus:not(:focus-visible),
    .extended-identifier-container .channel-button:focus:not(:focus-visible),
    .all-conversations-conatiner .navbar-container .navbar .back-button:focus:not(:focus-visible),
    .extended-identifier-container .back-button:focus:not(:focus-visible),
    .extended-identifier-container .extended-identifier:focus:not(:focus-visible) {
        outline: none;
    }


    .welcome-screen-header .header-titles:focus-visible,
    .welcome-screen-block:focus-visible,
    .welcome-screen-container .new-conversation-button:focus-visible,
    .welcome-screen-container .conversations-link:focus-visible,
    .extended-identifier-container .channel-button:focus-visible,
    .all-conversations-conatiner .navbar-container .navbar .back-button:focus-visible,
    .extended-identifier-container .back-button:focus-visible,
    .extended-identifier-container .extended-identifier:focus-visible {
        outline: 1px solid #003558;
    }


    /*    .welcome-screen-block:focus-visible {
        outline: 0;
    }*/

    .welcome-screen-header .header-titles:active,
    .welcome-screen-block:active,
    .welcome-screen-container .new-conversation-button:active,
    .welcome-screen-container .conversations-link:active,
    .extended-identifier-container .channel-button:active,
    .all-conversations-conatiner .navbar-container .navbar .back-button:active,
    .extended-identifier-container .back-button:active,
    .extended-identifier-container .extended-identifier:active {
        outline: none;
    }


@media only screen and (min-device-width: 667px) {

    .welcome-screen-container .new-converstion-container .channels-container .channel-button:hover,
    .extended-identifier-container .channel-button:hover {
        opacity: 0.8;
        -webkit-transition: 0.3s ease-in-out;
        -moz-transition: 0.3s ease-in-out;
        -ms-transition: 0.3s ease-in-out;
        -o-transition: 0.3s ease-in-out;
        transition: 0.3s ease-in-out;
    }

    .extended-identifier-container .channel-button-container:hover .channel-button {
        color: #fff;
    }

    .extended-identifier-container .channel-button-container:hover .copy-button {
        display: flex;
        align-items: center;
    }

    .extended-identifier-container .channel-button-container .copy-button:focus-visible {
        outline: 1px solid #000;
    }

    .extended-identifier-container .channel-button-container:hover .copy-button:focus-visible {
        outline: 1px solid #fff;
    }

    .welcome-screen-container .channel-selections .channels-container .channel-button-container:hover .whatsapp {
        background-color: #65C258;
        opacity: 0.8;
    }

    .welcome-screen-container .channel-selections .channels-container .channel-button-container:hover .sms,
    .extended-identifier-container .channel-button-container:hover .sms {
        background-color: #ff9900;
        opacity: 0.8;
    }

    .welcome-screen-container .channel-selections .channels-container .channel-button-container:hover .mail,
    .extended-identifier-container .channel-button-container:hover .mail {
        background-color: #333;
        opacity: 0.8;
    }

    .welcome-screen-container .channel-selections .channels-container .channel-button-container:hover .fbmessenger {
        background-color: #0084FF;
        opacity: 0.8;
    }
}


.welcome-screen-header .header-titles,
.welcome-screen-block,
.welcome-screen-container .new-conversation-button,
.welcome-screen-container .conversations-link,
.welcome-screen-container .channel-selections .channels-container .channel-button,
.extended-identifier-container .channel-button,
.all-conversations-conatiner .navbar-container .navbar .back-button,
.extended-identifier-container .back-button,
.extended-identifier-container .extended-identifier {
    outline-offset: 2px;
}


    .welcome-screen-header .header-titles .logo-title-container .header-logo {
        opacity: 0;
        -o-transition: 0.3s ease-in;
        -webkit-transition: 0.3s ease-in;
        -moz-transition: 0.3s ease-in;
        -ms-transition: 0.3s ease-in;
        transition: 0.3s ease-in;
    }

        .welcome-screen-header .header-titles .logo-title-container .header-logo.loaded {
            opacity: 1;
        }

        .welcome-screen-header .header-titles .logo-title-container .header-logo.extended-identifier {
            opacity: 1;
        }


.welcome-screen-header .background-pattern {
    z-index: 0;
    right: 0;
    bottom: 0;
    left: 0;
    position: absolute;
    width: 100%;
    opacity: 0;
    -ms-transition 0.3s ease-in;
    -webkit-transition: 0.3s ease-in;
    -o-transition: 0.3s ease-in;
    -moz-transition: 0.3s ease-in;
    transition: 0.3s ease-in;
}

.welcome-screen-header-container .close-widget {
    position: fixed;
    cursor: pointer;
    font-size: 2em;
    padding: 3px;
    top: 5px;
    background: none;
    border: none;
    z-index: 5;
    border-radius: 50%;
    background-color: rgba(255, 255, 255, 0);
}

.welcome-screen-header .background-pattern.loaded {
    opacity: 0.3;
}


.welcome-screen-header .background-pattern.extended-identifier {
    opacity: 0.3;
}


.welcome-screen-header h1, 
.welcome-screen-header h2, 
.welcome-screen-header p {
    margin: 0;
    padding: 0;
}
.welcome-screen-header h2 {
    font-size: 2em;
}

.welcome-screen-header p {
    margin-top: 10px;
}

.welcome-screen-container .new-converstion-container .channels-container {
    display: flex;
    flex-direction: column;
}

.welcome-screen-container .new-converstion-container .response-time-details {
    word-break: break-word;
    white-space: pre-line;
    max-width: 260px;
}

.welcome-screen-container .welcome-screen-block .new-conversation-button, .welcome-screen-container .channel-button,
.extended-identifier-container .channel-button {
    font-weight: 400;
    height: 38px;
    border: none;
    border-radius: 5px;
    cursor: pointer;
    color: white;
    -webkit-transition: 0.3s ease-in-out;
    -moz-transition: 0.3s ease-in-out;
    -ms-transition: 0.3s ease-in-out;
    -o-transition: 0.3s ease-in-out;
    transition: 0.3s ease-in-out;
    -webkit-transition-property: box-shadow, background-color, color, opacity;
    -moz-transition-property: box-shadow, background-color, color, opacity;
    -ms-transition-property: box-shadow, background-color, color, opacity;
    -o-transition-property: box-shadow, background-color, color, opacity;
    transition-property: box-shadow, background-color, color, opacity;
}



.welcome-screen-container .new-converstion-container .channels-container .new-conversation-button {
    background-color: #043055;
}

    .welcome-screen-container .new-converstion-container .channels-container .new-conversation-button.disabled {
        opacity: 0.3;
        cursor: default;
    }

.welcome-screen-container .channels-container .channel-button-container,
.extended-identifier-container .channel-button-container {
    width: 100%;
    position: relative;
}


    .extended-identifier-container .channel-button-container .copy-button {
        display: none;
        position: absolute;
        top: 0;
        bottom: 0;
        width: 35px;
        border-radius: 10px;
        border: none;
        cursor: pointer;
        background: none;
        color: #fff;
        outline: none;
    }

        .extended-identifier-container .channel-button-container:focus-within .copy-button .icon-copy,
        .extended-identifier-container .channel-button-container:focus-within .copy-button .icon-check,
        .extended-identifier-container .channel-button-container .copy-button:focus-visible .icon-copy,
        .extended-identifier-container .channel-button-container .copy-button:focus-visible .icon-check,
        .extended-identifier-container .channel-button-container:hover .copy-button .icon-copy,
        .extended-identifier-container .channel-button-container:hover .copy-button .icon-check {
            opacity: 1;
            -webkit-transform: scale(1);
            -moz-transform: scale(1);
            -ms-transform: scale(1);
            -o-transform: scale(1);
            transform: scale(1);
            -webkit-transition: 1s;
            -moz-transition: 1s;
            -ms-transition: 1s;
            -o-transition: 1s;
            transition: 1s;
        }


        .extended-identifier-container .channel-button-container .copy-button .icon-copy,
        .extended-identifier-container .channel-button-container .copy-button .icon-check {
            position: absolute;
            top: 0;
            bottom: 0;
            display: flex;
            align-items: center;
            opacity: 0;
            -webkit-transform: scale(1.2);
            -moz-transform: scale(1.2);
            -ms-transform: scale(1.2);
            -o-transform: scale(1.2);
            transform: scale(1.2);
            -webkit-transition: 1s;
            -moz-transition: 1s;
            -ms-transition: 1s;
            -o-transition: 1s;
            transition: 1s;
        }

        .extended-identifier-container .channel-button-container .copy-button .icon-check {
            -webkit-transform: scale(1);
            -moz-transform: scale(1);
            -ms-transform: scale(1);
            -o-transform: scale(1);
            transform: scale(1);
            -webkit-transition: 1s;
            -moz-transition: 1s;
            -ms-transition: 1s;
            -o-transition: 1s;
            transition: 1s;
        }


.extended-identifier-container .channel-button {
    width: 100%;
    padding: 0 10px;
    color: #333;
    Background-color: #fff;
    border: 1px solid rgba(0, 0, 0, 0.3);
    text-align: inherit;
    box-sizing: border-box;
    display: flex;
    justify-content: space-between;
    align-items: center;
    text-decoration: none;
    position: relative;
}

.extended-identifier-container .channel-button-container:hover .channel-button {
    color: #fff;
}

.extended-identifier-container .channel-button-container:hover .copy-button,
.extended-identifier-container .channel-button-container .copy-button:focus-visible,
.extended-identifier-container .channel-button-container:focus-within .copy-button {
    display: flex;
    align-items: center;
}
.extended-identifier-container .channel-button-container:focus-within .copy-button,
.extended-identifier-container .channel-button-container .copy-button:focus-visible {
    color: #000;
}

.welcome-screen-container .channel-selections .channels-container .channel-button.whatsapp .icon-container {
    background-color: #65C258;
    opacity: 0.8;
}

.welcome-screen-container .channel-selections .channels-container .channel-button.sms .icon-container,
.extended-identifier-container .channel-button.sms .icon-container {
    background-color: #ff9900;
    opacity: 0.8;
}

.welcome-screen-container .channel-selections .channels-container .channel-button.mail .icon-container,
.extended-identifier-container .channel-button.mail .icon-container {
    background-color: #333;
    opacity: 0.8;
}

.welcome-screen-container .channel-selections .channels-container .channel-button.fbmessenger .icon-container {
    background-color: #0084FF;
    opacity: 0.8;
}


.welcome-screen-container .powered-by-container,
.all-conversations-conatiner .powered-by-container,
.extended-identifier-container .powered-by-container {
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
}


.extended-identifier-container .channel-button .icon-container {
    vertical-align: middle;
    display: inline-flex;
    width: 26px;
    height: 26px;
    justify-content: center;
    align-items: center;
    border-radius: 5px;
    color: #fff;
}

.extended-identifier-container .channel-button .icontext-container {
    width: 100%;
    display: flex;
}

.extended-identifier-container .channel-button .button-text-conatiner {
    display: flex;
    align-items: center;
}

    .extended-identifier-container .channel-button .button-text-conatiner .button-text {
        white-space: pre;
        line-height: 1;
    }


    .extended-identifier-container .channel-button:hover .button-text-conatiner .button-text,
    .extended-identifier-container .channel-button:focus-visible .button-text-conatiner .button-text,
    .extended-identifier-container .channel-button .button-text-conatiner .identifier-text {
        color: inherit;
        position: absolute;
        opacity: 0;
        top: 0;
        bottom: 0;
        height: 19px;
        margin: auto;
        display: flex;
        max-width: calc(100% - 80px);
        text-overflow: ellipsis;
        white-space: nowrap;
        line-height: 1.4;
    }


    .extended-identifier-container .channel-button .button-text-conatiner .identifier-text {
        direction: ltr;
        max-width: calc(100% - 80px);
        overflow: hidden;
        text-overflow: ellipsis;
        white-space: nowrap;
        display: inline-block;
        line-height: 1.4;
    }


        .extended-identifier-container .channel-button .button-text-conatiner .button-text,
        .extended-identifier-container .channel-button:hover .button-text-conatiner .identifier-text,
        .extended-identifier-container .channel-button:focus-visible .button-text-conatiner .identifier-text {
            -webkit-transition: opacity 0.3s ease-in;
            -moz-transition: opacity 0.3s ease-in;
            -ms-transition: opacity 0.3s ease-in;
            -o-transition: opacity 0.3s ease-in;
            transition: opacity 0.3s ease-in;
            opacity: 1;
        }

.welcome-screen-container .welcome-screen-block .conversations-link {
    display: inline-block;
    margin-right: 15px;
    border: none;
    background: none;
    cursor: pointer;
    text-decoration: none;
    white-space: nowrap;
    -webkit-transition: 0.3s ease-in;
    -moz-transition: 0.3s ease-in;
    -ms-transition: 0.3s ease-in;
    -o-transition: 0.3s ease-in;
    transition: 0.3s ease-in;
}

    .welcome-screen-container .welcome-screen-block .conversations-link:hover {
        opacity: 0.8;
        -webkit-transition: 0.3s ease-in;
        -moz-transition: 0.3s ease-in;
        -ms-transition: 0.3s ease-in;
        -o-transition: 0.3s ease-in;
        transition: 0.3s ease-in;
    }

.all-conversations-conatiner {
    min-height: 100%;
    position: relative;
}


    .all-conversations-conatiner .navbar-container {
        height: 60px;
        z-index: 1;
        position: relative;
    }

        .all-conversations-conatiner .navbar-container .navbar {
            height: inherit;
            position: fixed;
            top: 0;
            left: 0;
            right: 0;
            width: 100%;
            padding: 15px;
            box-sizing: border-box;
            display: flex;
            align-items: center;
        }

            .all-conversations-conatiner .navbar-container .navbar .background-pattern {
                position: absolute;
                opacity: 0;
                width: 100%;
                bottom: 0;
                right: 0;
                left: 0;
                -ms-transition 0.3s ease-in:;
                -webkit-transition: 0.3s ease-in;
                -o-transition: 0.3s ease-in;
                -moz-transition: 0.3s ease-in;
                transition: 0.3s ease-in;
            }

                .all-conversations-conatiner .navbar-container .navbar .background-pattern.loaded {
                    opacity: 0.3;
                }

            .all-conversations-conatiner .navbar-container .navbar .icon-chevron-right,
            .extended-identifier-container .icon-chevron-right {
                font-weight: 500;
                font-size: 1.33333em;
                cursor: pointer;
            }

            .all-conversations-conatiner .navbar-container .navbar .back-button,
            .extended-identifier-container .back-button {
                background: none;
                border: none;
                color: inherit;
                cursor: pointer;
                z-index: 1;
            }

.navbar-container .navbar .navbar-title {
    width: 100%;
    text-align: center;
    font-size: 1.17em;
}


.extended-identifier-container .extended-identifier {
    display: flex;
    flex-direction: column;
    align-items: center;
}

    .extended-identifier-container .extended-identifier p {
        margin: 0;
    }

    .extended-identifier-container .extended-identifier .prettyDepartmentIdentifier {
        direction: ltr;
        margin-top: 10px;
        font-weight: 500;
    }

    .extended-identifier-container .extended-identifier .head-icon.icon-sms {
        color: #ff9900;
    }

    .extended-identifier-container .extended-identifier .head-icon.icon-at {
        color: #333;
    }


@media (orientation: landscape) {
    .video-modal .video-body #subscriber {
        bottom: -3px;
    }
}

@media (orientation: portrait) {

    .video-modal .video-body #subscriber {
        bottom: 0;
    }
}

@keyframes message-fadein-right {
    0% {
        visibility: visible;
        transform: translateX(30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

/* Firefox < 16 */
@-moz-keyframes message-fadein-right {
    0% {
        visibility: visible;
        transform: translateX(30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

/* Safari, Chrome and Opera > 12.1 */
@-webkit-keyframes message-fadein-right {
    0% {
        visibility: visible;
        transform: translateX(30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

/* Internet Explorer */
@-ms-keyframes message-fadein-right {
    0% {
        visibility: visible;
        transform: translateX(30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

/* Opera < 12.1 */
@-o-keyframes message-fadein-right {
    0% {
        visibility: visible;
        transform: translateX(30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

@keyframes message-fadein-left {
    0% {
        visibility: visible;
        transform: translateX(-30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

/* Firefox < 16 */
@-moz-keyframes message-fadein-left {
    0% {
        visibility: visible;
        transform: translateX(-30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

/* Safari, Chrome and Opera > 12.1 */
@-webkit-keyframes message-fadein-left {
    0% {
        visibility: visible;
        transform: translateX(-30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

/* Internet Explorer */
@-ms-keyframes message-fadein-left {
    0% {
        visibility: visible;
        transform: translateX(-30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

/* Opera < 12.1 */
@-o-keyframes message-fadein-left {
    0% {
        visibility: visible;
        transform: translateX(-30px);
        opacity: 0;
    }

    100% {
        visibility: visible;
        transform: translateX(0);
        opacity: 1;
    }
}

@keyframes fadein {
    0% {
        opacity: 0;
    }

    100% {
        opacity: 1;
    }
}

/* Firefox < 16 */
@-moz-keyframes fadein {
    0% {
        opacity: 0;
    }

    100% {
        opacity: 1;
    }
}

/* Safari, Chrome and Opera > 12.1 */
@-webkit-keyframes fadein {
    0% {
        opacity: 0;
    }

    100% {
        opacity: 1;
    }
}

/* Internet Explorer */
@-ms-keyframes fadein {
    0% {
        opacity: 0;
    }

    100% {
        opacity: 1;
    }
}

/* Opera < 12.1 */
@-o-keyframes fadein {
    0% {
        opacity: 0;
    }

    100% {
        opacity: 1;
    }
}

.mirror {
    -moz-transform: scale(-1, 1);
    -webkit-transform: scale(-1, 1);
    -o-transform: scale(-1, 1);
    -ms-transform: scale(-1, 1);
    transform: scale(-1, 1);
}

.conversation-options-dropdown button.button.primary:focus-visible {
    outline: 1px solid #003558;
    outline-offset: 2px;
}

.conversation-options-dropdown input.form-control[type="email"]:not(.error):focus-visible,
.conversation-options-dropdown input.form-control[type="email"]:not(.error):hover {
    border-color: #003558;
}

/*.message-body .button-chat-widget, .carousel .button-chat-widget {
    background-color: #043055 !important;
}*/

.messages-container .messages p {
    margin: 0;
}
/* set the font color of links to white if the background of the messages is dark */
.messages-container .font-color-change-contrast .message-body .message-content.text .Linkify a {
    color: inherit;
}

.chat-container .messages-container .messages .template-container span[style~="color:"] a {
    color: inherit;
}

.chat-container .messages-container .messages .font-color-change-contrast .message-body[style~="color:"] a {
    color: inherit;
}

.continue-fill-sign {
    border-radius: 5px;
    font-weight: 500;
    min-width: 50%;
    height: 85%;
    animation: shine 1s ease normal;
}


.continue-fill-sign:hover {
    -webkit-box-shadow: 0 8px 24px rgba(0,0,0,.2);
    box-shadow: 0 8px 24px rgba(0,0,0,.2);
}

@keyframes pulse {
    0% {
        transform: scale(1);
    }
    50% {
        transform: scale(1.1);
    }
    100% {
        transform: scale(1);
    }
}

@keyframes shine {
    0% {
        background: linear-gradient(110deg, #043055 8%, #ececec 18%, #043055 33%);
        background-size: 200% 100%;
    }

    100% {
        background-position-x: -200%;
    }
}

/* Firefox < 16 */
@-moz-keyframes shine {
    0% {
        background: linear-gradient(110deg, #043055 8%, #ececec 18%, #043055 33%);
        background-size: 200% 100%;
    }

    100% {
        background-position-x: -200%;
    }
}

/* Safari, Chrome and Opera > 12.1 */
@-webkit-keyframes shine {
    0% {
        background: linear-gradient(110deg, #043055 8%, #ececec 18%, #043055 33%);
        background-size: 200% 100%;
    }

    100% {
        background-position-x: -200%;
    }
}

/* Internet Explorer */
@-ms-keyframes shine {
    0% {
        background: linear-gradient(110deg, #043055 8%, #ececec 18%, #043055 33%);
        background-size: 200% 100%;
    }

    100% {
        background-position-x: -200%;
    }
}

/* Opera < 12.1 */
@-o-keyframes shine {
    0% {
        background: linear-gradient(110deg, #043055 8%, #ececec 18%, #043055 33%);
        background-size: 200% 100%;
    }

    100% {
        background-position-x: -200%;
    }
}
#main {
    direction: rtl;
}

.input-container textarea#input-container-textarea {
    direction: rtl;
    padding-left: 70px !important;
}

.input-container {
    direction: rtl;
}
.inbound-message .concrete-message .take-space
{
    float: right;
}
.contact-profile {
    direction: rtl;
}
.inbound-message .contact-profile
{
    text-align: left;
}

.input-container button.button-cell.dropup {
    left: 8px;
}

.outbound-message .concrete-message .take-space
{
    float: left;
}
.inbound-message time, .outbound-message time
{
    direction: rtl;
}
.inbound-message
{
    direction: ltr;
}
.outbound-message
{
    direction: rtl;
}
.message-body .message-footer.message-footer {
}
.inbound-message .message-body
{
    border-top-right-radius: 6px;
}
.outbound-message .message-body
{
    border-top-left-radius: 6px;
}
.messages-container .message
{
    padding-left: 9px;
    padding-right: 7px;
    direction: ltr;
    text-align: right;
}
.messages-container .system-message
{
    direction: rtl;
}
.camera-selector{
    direction: rtl;
}
.modal-header .back-btn{
    text-align: right;
    right: 0;
}
.modal-header img.logo {
    left: 20px;
}
.password-wrapper #password-input
{
    border-top-left-radius: 0px;
    border-bottom-left-radius: 0px;
}
.password-wrapper button
{
    border-right: none;
    border-top-right-radius: 0px;
    border-bottom-right-radius: 0px;
}
.interactive-document .fields-editor .fields-editor-body .field
{
    direction: rtl;
}
.fields .fields-group.has-name .name
{
    direction: rtl;
    text-align: right;
}
.conversations-list .conversation-item .summary time
{
    left: 0;
}
.conversations-list .conversation-item .summary{
    text-align: right;
}
.conversation-item .badge
{
    left: 0;
}
.viewer .loader-container
{
    direction: rtl;
}
.messages-container .system-message .body, .messages-container .info-message .body{
    direction: rtl;
}
.survey .body{
    direction: rtl;
}
.header-container .beginning-thumbnail img
{
    margin-right: 0;
}
.chat-header-container .back-to-conversations, .header-container .back-btn
{
    text-align: right;
}
.header-container .options-button
{
    text-align: left;
}
.header-container .close-widget
{
    margin-left: 0;
    margin-right: auto;
}
.conversation-options-dropdown ul{
    direction: rtl;
    text-align: right;
}
.conversation-options-dropdown li button
{
    text-align: right;
}
.cards-container{
    direction: rtl;
}
.card .status-question .yes, .card.live-agent-card .buttons .yes
{
    margin-left: 3.5px;
}
.card .status-question .no, .card.live-agent-card .buttons .no
{
    margin-right: 3.5px;
}
.fields .fields-table{
    text-align: right;
    direction: rtl;
}
.fields .checkbox-field.field input[type=radio]
{
    margin-left: 5px;
}
.header-container .item.pull-beginning
{
    float: right;
}

.header-container .item.pull-end
{
    float: left;
}
.conversation-options-dropdown .tail, .conversation-options-dropdown{
    left: 5px;
}
.notifications-wrapper .notification .notification-message
{
    padding-right: 15px !important;
}
.template-container {
    direction: rtl;
}

.carousel-container time {
    float: left;
}
.header-container .options-button button {
    margin-left: 5px;
}

.inbound-message .message-body .agent-profile-picture {
    /*left: -45px;*/
}

.emoji-picker.button-cell {
    left: 30px;
}

.emoji-picker-container {
    left: 0;
}

.welcome-screen-container .representative-images-container .image-container:nth-child(n+2) {
    margin-right: -40px;
}

.welcome-screen-container .channel-selections .channels-container .channel-button .button-text-conatiner,
.extended-identifier-container .channel-button .button-text-conatiner {
    margin-right: 10px;
}

.welcome-screen-container .new-converstion-container .response-time-details {
    margin-right: 10px;
}
 .welcome-screen-header, .welcome-screen-container .welcome-screen-blocks-container {
    direction: rtl;
}

.welcome-screen-container .channels-container .channel-button-container .copy-button,
.extended-identifier-container .channel-button-container .copy-button {
    left: 0;
    padding-left: 10px;
}

    .welcome-screen-container .channels-container .channel-button-container .copy-button .icon-copy,
    .welcome-screen-container .channels-container .channel-button-container .copy-button .icon-check,
    .extended-identifier-container .channel-button-container .copy-button .icon-copy,
    .extended-identifier-container .channel-button-container .copy-button .icon-check {
        left: 10px;
    }


.welcome-screen-container .welcome-screen-block .special-message .special-message-icon-container {
    transform: scaleX(-1);
    -webkit-transform: scaleX(-1);
    -moz-transform: scaleX(-1);
    -o-transform: scaleX(-1);
}

.welcome-screen-header .header-logo {
    margin-left: 10px;
}


.navbar-container .navbar .navbar-title {
    margin-left: 29px;
}

.welcome-screen-header-container .close-widget {
    left: 5px;
}

.inbound-message .message-body-container .message-footer {
    direction: rtl;
    text-align: left;
}


.message .question-input-container .location-options-container {
    direction: rtl;
}